Technology & Connectivity

Technology & Connectivity in Brunei Darussalam

Brunei Darussalam has a well-developed telecommunications sector, ensuring that visitors and residents can stay connected through mobile networks and internet services. However, while the country offers modern telecom services, internet speeds and coverage can vary, particularly between urban and rural areas. Understanding the available options for connectivity can help travelers make the most of their time in Brunei without experiencing unnecessary disruptions.

The three main mobile service providers in Brunei are DST, Progresif, and Imagine. These companies offer various prepaid and postpaid plans, with mobile data packages designed to accommodate different usage needs. DST is the largest and most established provider, known for its widespread coverage and reliable service. Progresif is a strong competitor, offering affordable data plans and promotions. Imagine is the newest provider, focusing on innovative services and flexible packages. All three operators have stores and kiosks located in airports, shopping malls, and commercial areas, making it convenient for travelers to purchase a local SIM card upon arrival.

For those needing constant internet access, buying a local SIM card is highly recommended, as it provides better connectivity and affordability compared to relying solely on public Wi-Fi. Visitors can purchase prepaid SIM cards by presenting their passport for registration at designated outlets. These SIM cards come with various data bundles, allowing users to browse the internet, use social media, and make local and international calls.

While internet service is generally decent in cities, it tends to be weaker in rural and remote areas, particularly in national parks or less populated regions. Bandar Seri Begawan, the capital city, enjoys relatively fast internet speeds, while areas like Temburong or Ulu Temburong National Park may have limited coverage. Travelers visiting remote locations for eco-tourism or outdoor activities should expect occasional connectivity issues and plan accordingly.
Most hotels, cafes, shopping malls, and restaurants offer free Wi-Fi, though the quality and speed may vary. Some luxury hotels and business centers provide high-speed connections, whereas smaller establishments may have slower and less stable networks. Travelers who rely heavily on the internet for work, streaming, or frequent communication may benefit from using a personal mobile data plan instead of relying solely on public Wi-Fi.

Brunei’s telecommunications infrastructure continues to improve, with ongoing efforts to enhance broadband speed and network reliability. The government and telecom companies are working on expanding fiber-optic networks and upgrading mobile infrastructure to provide better service across the country.
In summary, staying connected in Brunei is relatively easy, thanks to its modern telecom services and accessible SIM card options. However, travelers should be mindful of inconsistent internet speeds in certain areas and plan ahead by purchasing a local SIM card for seamless connectivity. Whether visiting for business or leisure, having reliable mobile data access ensures a more convenient and enjoyable experience while exploring Brunei.